I'm necro-ing this thread because it looks like Seraph84 has gotten himself in even more trouble with CIG now. He jumped in the org chat (with a changed "Community Moniker") and posted this:
12:38:54Tinyurl.com/CustServiceFailure Good afternoon
12:40:33Tinyurl.com/CustServiceFailure Yesterday Ben Lesnick, disabled my use of CIG's zendesk support system. In doing so, Ben violated The Pledge, wherein it clearly states all backers will be treated as Publishers. Have you ever heard of a developer excommunicating a publisher in the middle of development? I sure haven't.
12:40:41Tinyurl.com/CustServiceFailure please get this message out to Chris Roberts as I have no way to contact the company now\
12:42:13Tinyurl.com/CustServiceFailure or example if I had a game problem or account problem, I am literally excommunicated. I would need to visit them in person or write snail mail. Does anyone know Chris Roberts's email?
Do we want to do something about him finally? I don't know what's going on, and I doubt that CIG would tell us, but the only reason I can think of for them cutting off his support access is that he's been abusing it. I even wonder if they are about to refund his money and kick him out like Derek Smart. Hell, for all I know he IS Derek Smart.
Quite frankly I'm in favor of just kicking him out of the org. He was never anything but trouble on the forums before he got permanently banned, and now he's even banned from tech support? He's just trouble and that's all he is.